Shipping & Returns

Clear information for orders placed on pleasingcare.com.

Orders placed on this website

We review each website order and keep PleasingCare as your point of contact from checkout through delivery support. Tracking information is shared once the shipment has been assigned.

Delivery locations and charges

Standard delivery is US$6.99 per order to the United States, Canada and United Kingdom. Orders containing a 6-pack include standard delivery. All cart amounts are in USD; review shipping, applicable taxes and the full total at checkout.

Dispatch and tracking

After payment and order details have been checked, we share the available shipment and tracking information after it has been assigned. Delivery estimates depend on the destination and the delivery service available for the order; a dispatch estimate is not a guarantee of arrival on a particular date.

Address corrections and cancellations

If you notice an address or item error, contact PleasingCare promptly using the details on our contact page. Include your website order number. We will check the order status before confirming whether it can be changed or cancelled. A submitted shipment may not be recoverable, but this does not affect any statutory cancellation or other consumer rights that apply.

Missing, damaged, or incorrect items

For a website order, contact PleasingCare with your order number and a description of the issue. If helpful, you can include photographs of the item and packaging. Please do not send card details or account passwords. We will review the issue and explain the next steps.

Returns and refunds

Contact PleasingCare for the return instructions that apply to your website order. Returns, refunds, and any mandatory cancellation rights are handled in accordance with the terms disclosed for the purchase and applicable law.